Cyber Visage Oversized Sweatshirt

• Wash inside out in cold water on a gentle cycle with mild detergent.
• Do not bleach, soak, rub, or wring.
• Wash with like colors to maintain vibrancy.
• Hang dry in a shaded area to preserve fabric integrity.
• Iron, steam, or tumble dry at low temperature (max 30°C or 90°F).

THUDDS Shipping Policy

At THUDDS, we are committed to delivering your orders as efficiently as possible while maintaining the highest quality standards. Please review our shipping policy below.

Shipping & Delivery

✔ Free Worldwide Shipping – No hidden fees, no extra charges. Enjoy free delivery on all orders.

✔ Estimated Delivery Time – Orders are typically delivered within 6-15 business days, depending on your country and location.

✔ Processing Time – All orders are processed within 1-3 business days before shipping.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number so you can monitor your package's journey.

Shipping Delays

While we strive to meet our estimated delivery times, factors such as customs processing, local courier services, and unforeseen circumstances may cause slight delays. If your order takes longer than expected, feel free to reach out to our support team for assistance.

Incorrect Address or Failed Delivery

Please ensure your shipping details are correct at checkout. THUDDS is not responsible for packages lost due to incorrect addresses. If a package is returned due to an incomplete or incorrect address, additional fees may apply for reshipment.

Customs & Duties

International orders may be subject to customs fees or import duties depending on your country’s regulations. THUDDS is not responsible for these charges, and they must be covered by the customer if applicable.

Need Help?

For any shipping-related inquiries, contact our customer support team at support@thudds.com, and we’ll be happy to assist you.

Thank you for shopping with THUDDS where quality meets style, delivered to your door.

At THUDDS, we are committed to ensuring that you are completely satisfied with your purchase. If you need to return or exchange an item, please review our policy below.

Returns & Exchanges Eligibility

✔ You may request a return or exchange within 14 days of receiving your order.

✔ Items must be unused, unwashed, and in their original condition with tags and packaging intact.

✔ We do not accept returns or exchanges for items that have been worn, damaged, or altered.

How to Initiate a Return or Exchange

Contact Us – Email our support team at info@thudds.com with your order number and reason for the return or exchange.

Approval & Instructions – Once approved, we will provide you with the return shipping instructions.

Ship the Item – Securely package the item and send it back to the address provided.

Processing – Once we receive and inspect your return, we will process your exchange or issue a refund (excluding any non-refundable fees, if applicable).

Return Shipping Costs

✔ Defective or Incorrect Items – If you received a damaged or incorrect item, we will cover the return shipping costs.

✔ Other Returns/Exchanges – For size exchanges or change-of-mind returns, the customer is responsible for return shipping costs.

Refunds

Approved refunds will be processed to your original payment method within 5-10 business days after we receive the returned item.

Shipping fees (if any) are non-refundable unless the item was defective or incorrect.

Non-Returnable Items

Final sale items

Custom or made-to-order products

Items not in original condition or beyond the 14-day return window

Need Assistance?

If you have any questions or need further support, please contact us at support@thudds.com, and we’ll be happy to assist you.

Thank you for shopping with THUDDS we appreciate your support!